Careers

Financial Counselor - Lead

Category:  Business Office
Description: 

Patient Financial Counselor’s assist in helping patients and families understand their financial coverage and costs and identify possible options for financial assistance for patients who are having a financial hardship. Under guidance from the Patient Financial Services Director, coordinates and quality of admitting personnel at all points of service will provide general supervision of admitting staff.  Certified Navigator is a requirement, will allow time for certification. Assists patients with financial assistance applications as needed and completes the financial assistance processing for assigned patients, as appropriate, in a timely and complete manner. Arrange payment plans according to hospital policy.  The position requires a positive, professional demeanor is projected through all communications.  The Counselor will promote confidence and accountability in greeting patients, family, and all hospital employees.  Monitors collection status of accounts, is responsible for communication with collection agencies and is the hospitals representative in legal cases. Other job duties as assigned. Must have at least two year related experience to apply. Experience is required in either a debt collection environment or healthcare environment in one or more of the following disciplines: Patient Billing/Accounting, Accounts receivables management, General Finance.



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